Information on Subscription 

The following table lists the types and fees for the subscription of our services.

DISCREET MINI

ONLYRM158.00

Per month, billed annually

  • RM 1900 / year
  • 1000 users
  • Data Analytics

DISCREET MEDIUM

ONLYRM408.00

Per month, billed annually

  • RM 4900 / year
  • 5000 users
  • Data Analytics

DISCREET MEGA

ONLYRM800.00

Per month, billed annually

  • RM 9600 / year
  • Unlimited users
  • Data Analytics

OPEN MEDIA COMMUNITY

ONLYRM825.00

Per month, billed annually

  • RM 9900 / year
  • Unlimited users
  • Data Analytics

Your subscription contains the following contents on www.PainsBoard.com

DISCREET PLAN:
  1. This Discreet Plan allows the organization to discreetly harvest pain-points from the stakeholders (internal staff, clients, suppliers, contractors, disgruntled customers, non-customers, the public, etc).
  2. Being “discreet” means the submitted pain-points are only accessible to the web-master of the organization.
  3. Web-master could access the analytics of the data collected over a certain period of time.
  4. The trend of Key Pain-Point Indicators (KPPI) over time.
    1. A decreasing trend of KPPI indicates an effective problem solving effort by your organization in addressing the pain-points
    2. An increasing trend of KPPI indicates a poor problem solving effort by your organization in addressing the pain-points
  5. Details of KPPI over the 12 months of the current operating year.
    1. List of KPPI
    2. List of KPPI resolved
    3. List of outstanding unresolved KPPI
  6. Trending over a certain period of time.
    1. Top pain-points
    2. Top keywords
    3. Top contributors
  7. Data on the trending shall provide indications on the effectiveness of solutions that are implemented to resolve the pain-points.
  8. Analysis of the data shall provide powerful evidence and input for a meaningful strategic planning session for the organization.
OPEN MEDIA COMMUNITY PLAN:
  1. These plans allow the organization to openly harvest pain-points from the stakeholders (internal staff, clients, suppliers, contractors, disgruntled customers, non-customers, the public, etc).
  2. Being “open” means these plans have typical social-media features that allow all participants to get access to all pain-points submitted by stakeholders.
  3. Participants also could submit their comments and responses (“agreed”, “like” and “neutral”) to other submitted pain-points.
  4. Web-master could access the analytics of the data collected over a certain period of time.
  5. The trend of Key Pain-Point Indicators (KPPI) over time.
    1. A decreasing trend of KPPI indicates an effective problem solving effort by your organization in addressing the pain-points
    2. An increasing trend of KPPI indicates a poor problem solving effort by your organization in addressing the pain-points
  6. Details of KPPI over the 12 months of the current operating year.
    1. List of KPPI
    2. List of KPPI resolved
    3. List of outstanding unresolved KPPI
  7. Trending over a certain period of time.
    1. Top pain-points
    2. Top keywords
    3. Top contributors
    4. Top commenters
    5. Top responses on “agreed”, “like” and “neutral”
  8. Data on trending shall provide instant feedback on the effectiveness of solutions that are implemented to resolve the pain-points.
  9. Analysis of the data shall provide powerful evidence and input for a meaningful strategic planning session for the organization.